Sadiccha Foundation is committed to maintaining transparency and fairness in receiving donations, contributions and payments made through its website or programmes. Please read this Refund Policy before making any payment.
## 1. Donations
Donations made to Sadiccha Foundation are generally considered voluntary contributions and are **non-refundable**, except where a refund is required due to an error, duplicate transaction or other valid circumstances determined by the Foundation.
## 2. Duplicate or Incorrect Payments
If you have accidentally made a duplicate payment or paid an incorrect amount, please contact us as soon as possible with the transaction details. The Foundation will review the request and, where appropriate, process a refund.
## 3. Failed Transactions
If your bank account or payment method has been debited but the transaction has not been successfully received by the Foundation, please contact us with the relevant transaction details. We will verify the payment status and take appropriate action.
## 4. Refund Request
To request a refund, please provide:
* Donor's name
* Registered email address or phone number
* Transaction date
* Transaction amount
* Transaction/reference ID
* Reason for the refund request
* Relevant payment proof, if available
All refund requests are subject to verification. If a refund is approved, it will normally be processed through the original payment method, subject to the policies and processing timelines of the relevant bank or payment gateway.
The time taken for the refunded amount to appear in the donor's account may vary depending on the payment provider.
## 6. Online Payment Charges
Where applicable, payment gateway or transaction processing charges may not be refundable if they have already been charged by the payment service provider.
## 7. Changes to This Policy
Sadiccha Foundation may update this Refund Policy from time to time. Any changes will be published on this page.
## 8. Contact Us
For any questions regarding donations, payments or refunds, please contact:
**Sadiccha Foundation**
BC Road, Barabazar, Burdwan
Purba Bardhaman, West Bengal – 713101